> Europe (European Union, United Kingdom, Switzerland) :. Free delivery for orders over €35 for pick up points. Delivery methods vary by country:. - Pick up points: €4.50 - Free from €35 purchase - Colissimo without signature. - Home delivery: 6€ - F
Once your parcel has been dispatched, you will be informed by e-mail with the logistic tracking number. You can track the progress of your parcel at any time using the tracking number on the corresponding carrier's website.
I have a delivery problem with my order. What should I do?. Contact us by phone or via the contact form. Our team will get back to you as soon as possible. If the parcel is not available/delivered despite a delivery validated by the carrier, please n
You can fill in the contact form directly. We'll do our best to respond quickly. Please attach a photo of your damaged products. If the parcel in which you received your products was also in poor condition then don't hesitate to include a photo of it
International deliveries are subject to taxes and customs duties for French overseas departments and territories and countries outside the European Union. The selling prices of Qwetch products do not fluctuate according to destination. For French ove
Metropolitan FRANCE :. Home delivery & pick up points: 2 to 3 working days (+3 working days if personalized). Express: 24h to 48h for orders placed before 12pm, Monday to Friday (+3 working days if customized). EUROPE :. Home delivery & pick up point
Packages are usually dispatched within 1 to 2 working days (depending on the product and busy periods) following your order. Orders placed on Fridays after 12pm or over the weekend will be processed from the following Monday. Note: an additional 48 h